Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your data.
1. Introduction
Brahmastra Mailer ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email marketing platform and services.
2. Information We Collect
We collect information in the following ways:
Personal Information
- • Name and contact details
- • Email address and phone number
- • Company information
- • Billing and payment data
- • Account preferences
Usage Information
- • Login sessions and IP addresses
- • Email campaign performance data
- • Platform usage analytics
- • Device and browser information
- • API usage statistics
3. How We Use Your Information
We use your information for the following purposes:
Service Delivery
Provide email marketing services, account management, and customer supportSecurity & Safety
Protect against fraud, unauthorized access, and ensure platform securityAnalytics & Improvement
Analyze usage patterns, improve services, and develop new features4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
5. Data Security
We implement comprehensive security measures to protect your information:
Technical Safeguards
- • End-to-end encryption (AES-256)
- • Secure HTTPS connections
- • JWT token authentication
- • Regular security audits
- • Intrusion detection systems
Organizational Measures
- • SOC 2 Type II compliance
- • Employee access controls
- • Regular security training
- • Incident response procedures
- • Data breach notification
6. Your Privacy Rights
Under GDPR, CCPA, and other privacy laws, you have the following rights:
Right to Access
Request a copy of your personal data we holdRight to Rectification
Correct inaccurate or incomplete informationRight to Erasure
Request deletion of your personal dataRight to Portability
Export your data in a machine-readable format7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
| Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Authentication, security, basic functionality | Session |
| Analytics Cookies | Usage statistics, performance monitoring | 1 year |
| Preference Cookies | Remember your settings and preferences | 1 year |
8. Data Retention
We retain your information for as long as necessary to provide our services:
Account Data
Retained while account is active + 30 days after deletionEmail Campaigns
Retained for 2 years for analytics and complianceUsage Logs
Retained for 90 days for security and troubleshooting9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
10. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:
Privacy Officer
privacy@brahmastramailer.comData Protection
dpo@brahmastramailer.comPolicy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform. The updated policy will be effective immediately upon posting.
Your Privacy Matters
We're committed to protecting your data. Start your free trial with confidence.